While Discord is the best online communication software in the market, it is far from perfect. Whether you are using the software on your pc, phone, or on a console, it can sometimes freeze and can cause a number of problems, such as mic, audio, or even overlay not working. The worst part of Discord not working is that the software does not even provide much information to understand the cause of these issues.
As annoying and frustrating as it can be to see the error message on the software, there are a number of troubleshooting methods you can use to fix it. Due to the software running on cloud infrastructure, solving the errors is not exactly going to be a walk in the park. With this blog post, however, we will provide you with the best troubleshooting methods to fix the error and get the software back on track.
Discord is an easy-to-use software that comes with a clean interface. However, if you are experiencing any issues with it, then don’t hesitate to reach out to our expert team at +1(800) 217-0394Check For Essential Settings
Before you jump on the troubleshooting methods for the Discord app not working, it is important that you first check some basic settings of this software. These settings might be the real culprits causing the problem. In order to check for the essential settings, you can do:
Mic and Audio
If you are seeing the error of either audio or Discord mic not working, then it can be possible that they are simply disabled. Locate mic and audio from the left sidebar in the settings panel. Once there, check whether the mic and audio icons are enabled or disabled. If the icons have a slash on them, then it means they are disabled. You can click on the icon to enable them.
If you are facing the mic or Discord audio not working on a particular server or channel, then it is possible that the administrator has muted and deafened you. You will need to contact the administrator to lift these restrictions.
Check For Role Permissions
You will need to check whether the issue you are facing is affecting all servers and channels or just individuals. Doing so will help you figure out the source of the error. If the error is on certain servers or channels, you will need to reach out to the administrator and ensure that they have given you the necessary role permissions. These permissions include:
- Connect: Allowing you to join voice channels.
- Voice: Enabling you to talk with other members of the channel via microphone.
- Video: Permitting you the access to share your camera.
Adjust Volume
If it is the volume setting that is causing the error of Discord not working, then you can fix it by following the mentioned steps below.
- Open the User Profile.
- Locate Voice Channels from the left sidebar.
- Manually adjust the voice output for each channel according to your liking.
If the volume of the channel is too low, then you won’t be able to communicate with other members. The same is also true if the bar is too high, as it will cause the voice to break apart.
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Troubleshooting Methods For Discord Not Working
If you are sure that the settings of the application are not causing the issue, then you can try to fix it by following the mentioned below troubleshooting methods.
Internet Connection
If you have a slow internet connection, then it can cause the application or the Discord overlay not working. This error can also show up if you launched the software before your system got to connect with the internet.
You can fix this by first closing the application and then checking the internet connection. If it is your internet that is down, then you can try restarting the router.
Check For Server Latency
Server latency is among the common reasons for the Discord not working error. To check whether the servers of your region are experiencing high latency or not, you can go to Discord’s official server website, which is discordstatus. On this website, you can check the server’s performance.
Aside from servers, you can also check for other crucial operations, such as Media Proxy and Gateway. Moreover, you can also check for Notifications operation if you are facing the Discord notification not working error.
If the servers are facing high latency, then the cause of the error has come from the valve’s end. In this case, you cannot fix it. However, Discord usually fixes latency issues within a couple of hours.
Close The Software and Restart Your System
If the software has been running for a long time, even in the background, then you may see the Discord not working error message. To fix this, you will need to close the software, not just minimize it. If the software has been frozen, you will need to force close it.
Once that is done, you will need to restart your system. Note that if there is a pending update for your system, then you should update it. After restarting your system, make sure that your internet is working. Run the Discord application to see the error gone.
Clear Cache Files
Cache files help to improve loading speed and performance by providing pre-loaded copies of files. However, if these files have not been cleared for a long time, then they may cause the Discord overlay not working error. However, these files can be easily removed. Note that removing these files will not have any adverse effect on either your system or on the Discord software. To clear cache files, you can go to the AppData to delete them.
Reinstall The Discord Application
If the Discord Application not working error is persistent, then it may mean that the application has been bugged or the files have been corrupted beyond repair. By deleting Discord, all its files will also be removed from your system.
There are multiple ways for you to choose to remove the application. However, whichever way you choose, make sure the files and folders are deleted as well. Now to install the application back in your system, open the official Discord website and download the latest version of the application. Run the application, log in to your profile, and that’s all; you shall no longer see the error message of Discord not working.
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To Conclude
Discord provides a wide array of features to each user. However, those features can be utterly useless if the Discord not working message has stuck to your screen. There are a number of reasons that can cause the software to not work. While some of these errors can happen from the valve’s end, some happen because of your settings configuration. However, with the troubleshooting methods mentioned in this blog post, you will be able to fix the error messages of this software without any problem.
If the error is still there or you need assistance with another aspect or error of Discord, then don’t hesitate to connect with our expert team at +1(800) 217-0394