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QuickBooks Error 3371:  Could Not Initialize License Properties

You might get QuickBooks error 3371 status code 11118 when activating or opening the application. Let us take a look at some error messages you might see on your screen:

quickbooks could not load the license data. this may be caused by missing or damaged files.

In this article, we will show you how to troubleshoot QuickBooks error 3371 status code 11118 in easy steps. Therefore, continue reading and follow the instructions given.

IMPORTANT: If You Use WebConnect with QuickBooks Enterprise on Rightworks
In case you use WebConnect with QB Enterprise on Right Networks and open the file before you save it, you might see the QuickBooks error 3371 status code 11118. Therefore, always save the company file before opening it.

Reasons for Error 3371 Status Code 11118 in QuickBooks

Let us explore various reasons why you see QuickBooks error 3371 status code 11118.

  • The components or files that your QuickBooks Desktop requires to run might be either damaged or missing.
  • The QBregistration.dat file contains the license information for QuickBooks. It might either be missing or damaged. 
  • QuickBooks requires the Microsoft component, MSXML, to run. However, if the component is damaged or missing, you will get error 3371 while opening QuickBooks.
  • The reason might be an outdated Windows operating system.
  • QuickBooks error 3371 status code can arise when the antivirus or the security software quarantines crucial QB files.

Now that you know the various reasons for the error 3371 in QB, let us go about fixing it.

Troubleshooting QuickBooks Error 3371 Status Code 11118

In this section, we will list out multiple solutions that will help you resolve QuickBooks error message 3371 status code in the desktop version. Carry out the steps given in these solutions, and if you encounter an issue, don’t hesitate to contact us. 

1. Update Windows

To begin with, update your Microsoft Windows by following the steps listed below. 

  • Open the Start menu and go to Settings.
  • Choose Update & Security.
  • Now, click on Windows Update
  • Tap the Check for updates button.

Download all the windows updates available, install them and restart the computer. Open QB and login to the company file. Check if the error 3371 status code you faced earlier is resolved.

2. Run 3371 Error Fix

To resolve the 3371 error fix, first download and install QB Tool Hub on your computer. Once the Tool Hub is already installed on your system, follow the steps given below:

resolve the 3371 error fix
  • Go to the Installation Issues tab.
  • Click on 3371 Error Fix.
  • Tap on OK.
  • Now, launch QB Desktop and open the company file.

Check if the QB error 3371 status code 11104 you faced earlier is resolved.

3. Reinstall QB Desktop

If you continue to encounter QuickBooks error 3371 status code 11118, you might need to reinstall QB Desktop.

Here is how you can uninstall QB Desktop from your computer:

  • Close all the QuickBooks windows that are open.
  • Launch the Windows Start menu.
  • Type Control Panel into the search box. When you see the Control Panel, double-click on it to open it.
  • Now, open Programs and Features from the list of options you see.
  • Tap on Uninstall a Program.
  • Right-click on QuickBooks and select uninstall.
  • Follow the on-screen instructions to uninstall QB.

This will get rid of the damaged component causing the issue.

4.Rename the EntitlementDataStore.ecml file

QuickBooks stores the license and registration information in the EntitlementDataStore.ecml file. If the file gets corrupted, you might encounter QuickBooks error 3371 status code 11118 or 11104.

Let us rename the existing EntitlementDataStore.ecml file. When you do so, QuickBooks will create a new file.

  • First, close the QB Desktop.
  • Launch the Start menu and enter Run.
QuickBooks Error 3371:  Could Not Initialize License Properties
  • Open the Run window and type in C:\ProgramData\Intuit\Entitlement Client\v8 (or v6).
  • Press the Enter key.
  • When you see the EntitlementDataStore.ecml file, right-click on it.
  • Choose Rename
  • Add .old at the end of the file name and press Enter.

Now, open QuickBooks Desktop and proceed with the registration process. 

5. Check the Quarantined Files in Your Antivirus

If your antivirus quarantines the crucial files QB requires to run, you might end up with a QB error 3371 status code 11104 or 11118. 

Therefore, open your antivirus or security software and check the quarantine folder. If you find any QuickBooks files in the quarantine folder, mark them as safe and remove them from there.

Now, open QuickBooks Desktop and register your company.

Conclusion

This was all about how to resolve QuickBooks error 3371 status code 11118. You can do so by running the 3371 repair tool in QB Tool Hub, updating the Windows OS, and renaming the EntitlementDataStore.ecml file. 

However, if you still find the error code 3371 when activating or opening QB Desktop, you seek assistance from an expert.

Frequently Asked Questions

1. How do I fix error 3371 status code 11118 in QuickBooks?

To resolve QB error code 3371 when registering or activating the application, begin by updating Windows. If this doesn’t resolve the issue, run the 3371 repair tool from the QB Tool Hub. You can also try renaming or deleting the EntitlementDataStore.ecml file. This will prompt QB to create a new one.

2. What is the status code 11118?

If you get an error code with a status 11118, this indicates there is a problem with your software license information. Learn how to resolve QuickBooks error 3371 status code 11118 with the help of this guide.

3. How to fix a QuickBooks license error?

To resolve a QuickBooks license error, you can try reactivating the software. To do so, open QB Desktop and go to the Help menu. Click on Activate Desktop. Now, follow the onscreen instructions to reactivate your QB.

If this doesn’t resolve the license error, you can try fixing the corrupted or damaged QuickBooks files or programs.

4. What is error code 111 in QuickBooks?

QuickBooks error code 111 indicates damages in the company file, which can be fixed with the help of the Verify and Rebuild Data utility.

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